Empowering a User’s Healthier Tomorrow:VOCIC's Commitment to User-Cent

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Empowering a User’s Healthier Tomorrow:VOCIC's Commitment to User-Centric Communication at REHACARE Düsseldorf 2024
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Empowering a User’s Healthier Tomorrow:VOCIC's Commitment to User-Centric Communication at REHACARE Düsseldorf 2024

REHACARE Düsseldorf is one of the leading global trade shows in the medical industry, centered on rehabilitation, prevention, care, and inclusion. Hosted every year in Düsseldorf, Germany, it draws exhibitors, experts, and professionals from across the globe.

At REHACARE Düsseldorf 2024, VOCIC connected with over 300 visitors and gathered more than 150 high-quality customer leads. Attendees came from over 50 countries and regions globally, including more than 100 local European clients, along with visitors from farther markets like Canada, Australia, and the Middle East.

People secures partnerships with numerous global distributors

VOCIC Popular mobility aids on the REHACARE Düsseldorf

At this year's exhibition, VOCIC presented a wide variety of products, including folding mobility scooters, 4-wheel travel scooters, 4-wheel rollator walkers, heavy-duty floor lifts, anti-decubitus aids, transfer lifts, and a range of personal care items. The following products were especially noteworthy:

  • H82 Multi-Functional Care Bed: As one of VOCIC’s top-selling products, this bed is perfect for bedridden or recovering individuals and works well in both home and care facility settings.
  • AX12 Electric Raised Toilet Seat Lift: Many users value the adjustable height, making it an ideal choice for people of different sizes, especially in the U.S. and Europe, thanks to its sturdy weight capacity.
  • AX15 Heavy Duty Floor Lift Chair: The AX15 floor lift, featured at the event, is an enhanced version of the AX05.
  • Z63 rollator walker: This rollator was one of the event’s most popular, with users especially appreciating its automatic resistance adjustment, which ensures smooth braking when going downhill.
  • Z82 rollator walker: The Z82 rollator walker offers a notable improvement over the Z63 when it comes to uphill mobility, automatically detecting inclines and providing acceleration to assist users.
  • Adaptive Dining Aids: VOCIC’s specially designed adaptive dining aids have received widespread acclaim.

What People Say after Trying the VOCIC Mobility Aids at the REHACARE Exhibition

VOCIC not only secured partnerships with global distributors but also welcomed individual users, prioritizing their feedback and insights to enhance the user experience.

  • Z55 Rollator Walker

An elderly user, Mary, who has difficulty walking, was drawn to our Z55 Rollator Walker at the trade show. She visited our booth to experience the Z55 firsthand, and the attentive VOCIC team adjusted the rollator to her height, carefully demonstrating how to use it. Mary maneuvered smoothly back and forth across the showroom floor, capturing the attention of attendees.

“I have a spinal condition, and my legs ache if I walk for too long. This rollator walker fulfills all my needs — from the comfortable seat and adjustable height to the sturdy frame. I have to commend VOCIC’s team for their exceptional service. They patiently guided me on its use and accompanied me every step of the way. If I were to purchase a rollator, I’d choose a company like VOCIC, one with conscientious, dedicated service,” Mary said.

  • AX12 Electric Raised Toilet Seat

The AX12 Electric Raised Toilet Seat, a flagship product that VOCIC has meticulously developed over the years, emerged as one of the most highly anticipated models at the German trade show. Throughout the event, a steady stream of users and distributors eagerly visited our booth to test and inquire about this innovative product.

AX12 Electric Raised Toilet Seat at REHACARE Düsseldorf 2024


The VOCIC AX12 is an electric raised toilet seat designed specifically for seniors, people with disabilities, pregnant women, and those recovering from injuries. It’s built to assist users in getting up and sitting down on the toilet safely and smoothly, minimizing the risk of falls caused by leg, back, or balance problems while ensuring a comfortable and secure bathroom experience.

"I genuinely hope the AX12 Electric Raised Toilet Seat hits the market soon. I’m impressed by its sleek design, advanced functionality, attractive appearance, and affordable price. It caters to diverse needs in terms of weight capacity, adaptability, and adjustable height, accommodating users of varying weights and preferences. This is a solution that can address bathroom accessibility for 90% of people," shared a local German caregiver.

"At past European trade shows, I’ve never seen a product quite like the AX12 Electric Raised Toilet Seat. It fits 90% of bathroom layouts, offers adjustable tilt, excellent waterproofing, and, above all, a thoughtful, user-centered design," remarked a distributor from France.

  • H82 Multi-Functional Care Bed

As one of VOCIC’s most popular products, this nursing bed continues to attract an impressive number of users interested in experiencing and inquiring about its features. Ideal for bedridden or recovering individuals, the bed is suited for both home and care facility use. Its smooth rotation feature assists patients in sitting up with ease, significantly enhancing the convenience of caregiving.

H82 Multi-Functional Care Bed at REHACARE Düsseldorf 2024



“This bed can rotate, allowing users to easily transfer to a wheelchair. It reduces discomfort for the patient and lightens the caregiver’s workload,” said a visitor who tested the H82 product.

“Many elderly individuals in the community center near my home could benefit greatly from a product like this. Some have limited mobility, and this bed allows them to sit up and lie down with ease, even enabling them to dine comfortably in bed when needed — much like a hospital-grade care bed, but with added comfort and functionality,” said Joe, a caregiver. “I’d choose this as an essential product for aging in place.”

  • Adaptive Dining Aids

Additionally, VOCIC’s independently developed Adaptive Dining Aids have been extremely well-received, helping users with limited hand function rediscover the independence of dining. These products not only enhance dining independence but also reduce the burden on caregivers, making them especially beneficial for the elderly, individuals with disabilities, and bedridden patients.

Proactively Engaging Users for New Product Ideas & Existing Product Enhancements

During this trade show, the VOCIC team gathered and documented valuable user feedback. These insights will inspire innovative features in upcoming products and guide optimization for existing ones, focusing on the following key areas:

1. Enhanced Weight Capacity and Comfort

In the wheelchair and rollator categories, users expressed a strong need for increased weight capacity and greater comfort. In response, the VOCIC team provided these updates:

  • Increased Weight Capacity: VOCIC’s mobility aids currently meet the weight requirements of most users. Simultaneously, VOCIC is actively developing heavy-duty mobility aids to accommodate users with higher weight needs.
  • Improved Comfort: Comfort remains a core consideration in the development of each VOCIC product, with particular a focus on elements like seat height and cushion quality. VOCIC will continue to uphold a “user-centered” approach in future product development, ensuring optimal comfort for all users.

2. Addressing Diverse Health Needs

The H81 Nursing Bed and AX12 Electric Raised Toilet Seat, showcased as flagship products at the event, captivated attendees eager to explore their features firsthand. Users expressed interest in enhancements tailored to diverse patient needs, seeking added functionality and a heightened sense of security.

3. Diverse Accessories & Expanding Insurance Coverage

VOCIC has been actively developing a range of versatile accessories, which will soon be available on our online store. Additionally, VOCIC is exploring insurance coverage options; stay tuned to our social media for the latest updates.

Engaging with Industry Peers and Enhancing Team Service

The VOCIC team consistently participates in industry forums and seminars, engaging in face-to-face discussions with medical professionals and user representatives. These interactions are essential for staying attuned to the latest needs of our users and responding with agility.

At this year’s trade show, VOCIC and other companies engaged in deep discussions on “users and products,” sharing a common philosophy: creating user-centered, empathetic medical products that directly address users' pain points.

In addition, by learning from other companies’ successes in areas such as user research, patient psychological support, and service details, VOCIC has committed to further optimizing our service approach. Our goal is to make our service more personalized, caring, and in line with user expectations.

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