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FAQs

How Far Can the Mobility Scooter Travel After It Is Fully Charged?

Our mobility scooter can travel between 9 miles and 15.5 miles after being fully charged. Different specifications of mobility scooters have different driving ranges.

Are There Different Warranty and Service Options for Mobility Scooters?

VOCIC’s mobility scooters offer the following warranty and service options:

1-year warranty: VOCIC mobility scooters enjoy a one-year warranty from the date of purchase.

Lifetime Support: We provide lifetime support for VOCIC mobility scooters to ensure you can use the product happily for a long time.

30-day trial period: You can try the VOCIC mobility scooter within 30 days from the date of purchase.

Worry-free returns and full refund: During the 30-day trial period, if you are not satisfied with the product or need help, you can contact us at any time via email to request a return service and a full refund.

How Should I Maintain My Mobility Scooter? Can It Be Cleaned?

Regular inspection: Regularly check whether the screws and nuts of the folding mobility scooter are tight to ensure that all parts are safe and secure.

Keep it clean: Wipe the surface of your mobility scooter with a clean cloth. If a deep clean is required, use a mild detergent and a damp cloth. Avoid using strong cleaners, which may damage the surface of your mobility scooter.

Avoid water immersion: To protect electronic components and batteries from water damage, we recommend avoiding going out on rainy days. If you really need to travel in the rain, we provide ponchos and parasols as optional configurations to ensure your safety and the protection of your equipment.

Battery maintenance: According to the instructions of the folding mobility scooter, charge and maintain the battery correctly. Avoid completely discharging the battery, and don't overcharge it for a long time.

Tire Inspections: Regularly checking your tires for wear, including cracks, cuts, and groove depth, is a key step in improving riding comfort and safety.

Storage: Some of VOCIC’s mobility scooters are equipped with dust covers. It can be covered with a dust cover when not in use for a long time. Store it in a dry, cool place away from direct sunlight and extreme temperatures.

What Types and Sizes of Mobility Scooters Are Available?

VOCIC currently offers two types of mobility scooters: light and medium , each available in different sizes.

Light Mobility Scooter D31: 37.0"x 19.6"x 33.0"; D50: 39.3" x 20.6" x 35.0"; D51: 43.3" x 20.6" x 36.2"; D91 and 38.5" x 19.2" x 33.4";
Midsize mobility scooters D61: 49.2" x 20.0" x 39.3";

These mobility scooters support custom adjustments of the tiller and seats to better meet the user's comfort needs.You can choose the best mobility scooter based on your personal needs and preferences.

What Is the Price Range for Mobility Scooters?

The price range of our mobility scooters is between 799$-2699$. This price range covers mobility scooters of different models and functions to meet the needs and budgets of different users, allowing every customer to find a mobility scooter that suits them.

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