How can I reset my password?

If you forget your password:
(1) Click "Forgot your password?" on the Login page.
(2) Enter your sign-up email and submit. We will send you an email to reset your password.
(3) Check your email and enter your new password to complete the process.
If you couldn't find the email in your mailbox:
(1) Check your trash mailbox.
(2) Double-check if you enter the correct email and try again.
If your problem is still not fixed, please contact us at support@vocic.com.

Why haven't I received any emails in my inbox after subscribing?

It might be caused by these reasons:
(1) Emails might be labeled as spam, check your email spam folder to see if the subscription emails land in there. Remove the spam label and add our sender address to the address book to ensure you get the subscription email.
(2) As some email providers might limit the number of emails you receive, you might want to free up the space in your mailbox, by deleting some of the old emails.
If your problem is still not fixed, please contact us at support@vocic.com.

How can I unsubscribe?

(1) If you decide to temporarily opt out of being kept up to date with the latest news from VOCIC, including the latest discounts and merchandise, you can click to unsubscribe in the email.
(2) If you do not see any “unsubscribe” related button in the email or failed to unsubscribe, please contact us at support@vocic.com.

What benefits will I gain from email subscriptions?

Keep up to date with the latest news from VOCIC, including the hottest sales, new arrivals, exclusive discounts and the opportunity for a free trial. Be the first to bag the best value deals.

Will my purchase and registration information on your website be leaked?

We do not disclose information about identifiable individuals to anyone else except as set out above. We may provide third parties with aggregate statistical information and analytic about users of the site but we will make sure no one can be identified from this information before we disclose it.

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