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FAQ

Who is a lift chair suitable for?

Our VOCIC bath lift chair is the perfect choice for people with limited mobility, such as the elderly, people with disabilities, those recovering from surgery, and those with weakness or balance issues. This lift chair is designed to help them move safely from sitting to a standing position. It improves their independence and quality of life, providing much-needed support for those who find this simple movement difficult due to pain, weakness or joint problems.

In addition, the lift chair is equipped with a variety of comfort features, such as a relaxing tilt function and adjustable positions to reduce body pressure. It helps with daily activities for people who need to sit for long periods of time, as well as helping to relieve pain or improve blood circulation. In addition, the lift chair is available in a variety of styles and interior options, such as floor lift, floor chair and electric chair lift, which not only provide functional support, but also fit perfectly with different home decorations, ensuring both comfort and beauty. Make the daily life of people with limited mobility safer and more comfortable.

How to use a lift chair to help someone who has fallen?

When using a lift chair to help a faller, first make sure they don't have any serious injuries. If they have serious injuries, seek medical help rather than trying to move them. If there are no serious injuries and it's safe to move on, first position them in a floor chair close to them to minimize the distance they need to move.

Gently help the person into the chair, providing support as they sit. Once they are comfortably seated, use the hand controls to activate the chair's lift mechanism. The chair will gently rise to a standing position, helping them to stand up safely. Stay with them throughout the process, offering support and comfort. This way the lift chair not only helps the person stand up with less strain, but it also prevents the risk of further injury or another fall, ensuring a safe recovery from the initial fall.

Does the chair lift rely on power cords for operation?

Yes, while most lift chairs require a power cord to operate, our VOCIC lift chairs offer a more convenient option. They are battery powered lift chair and come with a remote control, eliminating the need for a power cord. This allows you to use the lift chairs anywhere, not just near an electrical outlet. The remote control is simple, with only up and down buttons, giving the user full control over the chair's movement. And the ability to remotely control the lift adds a great deal of convenience, enabling the user to operate the chair independently.

Our VOCIC lift chairs are battery powered, making them ideal for use in homes near stairways or in various use areas. It also ensures that the lift chairs remains operational during power outages, providing uninterrupted accessibility. Additionally, removing the power cord from the equation improves safety by minimizing trip hazards, which is a great benefit for homes with children, pets, or people with mobility issues. Furthermore, the combination of safety, convenience, and autonomy makes our VOCIC lift chairs a great choice for improving mobility in your home.

What is the warranty period for VOCIC electric chair lift? What parts are covered?

The VOCIC electric chair lift comes with a one-year warranty from the date of delivery, giving you confidence in the quality and durability of your purchase. The warranty covers several key components, including the motor, electric actuator, plastic frame, hand controller, and charger. These parts are essential to the operation of the lift chair, and the warranty guarantees that they are free from defects in materials and workmanship for the duration of the warranty period. This provides you with peace of mind and support, allowing you to resolve any issues with these components promptly and at no additional cost.

However, please note that certain parts of the lift chair, such as the seat cushion and suction cups, are not covered under the warranty. Because these parts are subject to wear and tear from daily use, they are not covered as they are not considered manufacturing defects. Understanding these exclusions will help you fully understand the coverage of your lift chair warranty. If you encounter any issues, our customer service team is ready to assist you with your warranty claim and help ensure that your lift chair continues to operate properly, allowing you to move smoothly and safely.

How often should I charge electric lift chairs?

For electric chairs lift, it is recommended to charge the battery for about 3 hours every month if you do not use the lift chair every day or only for emergencies. Regular charging is recommended as it keeps the battery healthy and ensures that the chair is always ready when you need it. This not only maintains the functionality of the lift chair, but also prevents the battery from being completely drained, which shortens its lifespan. Therefore, charging the battery regularly will maintain its optimal performance and readiness.

In addition, properly caring for the battery will also extend its overall lifespan, making your electric lift chair more reliable and cost-effective over time. It is important to follow the manufacturer's charging and storage instructions to avoid problems such as battery memory effect, which can reduce the battery's capacity. If you use your lift chair more frequently, you will need to adjust the charging frequency accordingly. Maintaining a regular charging schedule and following the recommended maintenance methods will ensure that your electric lift chair remains a reliable and valuable aid in your daily activities, providing independence and easy mobility.

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