Explorer-Swift High-Performance 4 Wheel Mobility Scooter

D51 Explorer-Swift High-Performance 4 Wheel Mobility Scooter

$1,099.00 $799.00 Sale
Shipping calculated at checkout.
24 reviews
Color: Red
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FDA Class II Medical Device

The health and medical information on our website is not intended to take the place of advice or treatment from healthcare professionals. It is also not intended to substitute for the users' relationships with their own health care or pharmaceutical providers.

Warranty & Lifetime Support

Valid for 1-year warranty and lifetime support. Whenever you need any assistance, we're only an email away.

Hassle-free Returns

30-Day Return & Refund Service. Please review our return policy before ordering.

If you need to return or exchange VOCIC products, please contact the VOCIC customer service team within 30 days of receiving the product.

Cancellation of Orders Placed on vocic.com

If order hasn’t been shipped:

Please contact the customer service team by phone +1-833-879-9376 or by email at support@vocic.com at the very first moment. We’ll arrange the cancellation before the item dispatched.

If order is already in transit:

We will coordinate with the shipping company to recall the order and arrange a refund for you. If the package recall is successful, you will be charged a recall and operating fee. If the recall is unsuccessful, please refuse to accept the shipment upon delivery and notify us right away. The item will be returned to us by then. In case you missed the parcel rejection, please send us an email at support@vocic.com to return the package.

Refusal of Delivery

If you intend to refuse delivery upon receiving the package, please let us know by phone +1-833-879-9376 or by email at support@vocic.com at the very first moment. Failure to notify us of your refusal may result in delayed refunds or exchanges.

If a product is refused due to damage or defects, please capture photos and send to support@vocic.com along with your order number. We’ll run a double check and provide some practical solutions very quickly.

30-Day Easy Returns

Most products purchased on VOCIC.com can be returned within 30 days of purchase. Policies varies in different conditions. Make sure you read through this page before order.

Pay Attention to Below Matters when Request Return:

  • Ensure the product is brand new, undamaged and retains the original packaging. Returns that do not meet these requirements may not be eligible for a refund.
  • Send an email to the customer service team at support@vocic.com with the subject "Order Return Request," providing your order number, product information, and images or videos proving the issue.
  • Unauthorized returns will not be accepted, and any resulting return shipping costs will not be reimbursed.
  • Make sure you dispatch the item within 5 days once your return request has been approved. Any delays may result in rejection of the return, with refund being unavailable.
  • When you send back the package, please update the return package tracking number to support@vocic.com.

We will follow up with the process from here. Once returned package is received and confirmed, we’ll arrange refund within 3 working days.

Exceptions for 30-Day Returns:

  • Bundle discounts (unless the entire bundle package is returned)
  • Any items after 30 days from the date of delivery
  • Any products that may come into contact with bodily fluids are not able to be returned nor refunded when opened due to health risks. Products include but are not limited to bathroom safety, mattresses, and bath lift chairs.
  • Custom-made product.

These exceptions do not apply if your product is damaged or defective. In such cases, contact the customer service team, and we will work with you to find the best solution.

You will be liable for return freight costs if:

  • You request a return for a personal reason—for example, order the incorrect item or the spec does not fit, etc.

All VOCIC product pages clearly state the specifications of corresponding product. If you have any questions about whether the product will meet your needs, feel free to contact the sales or support teams before making a purchase), etc.

VOCIC will provide return label and pay return freight fees if:

  • Products damaged in transit;
  • Incorrect product shipped;
  • Defective products shipped;
  • Missing parts (VOCIC can swiftly arrange for part delivery; contact the support team if you need help);

For the above reasons, kindly take pictures or videos and send them to the support@vocic.com when requesting a refund. It helps expedite the process and let us better understand the cause.

Time Required for Refund Payment

VOCIC can only issue refunds through the original payment method used for the order.

When refund is initiated by VOCIC, it may take 3-7 working days for your financial institution to return the funds to your account.

If the refund doesn’t arrive within 3-7 days, please contact the payment institution to verify the status of the refund. If no progress achieved, please provide us with more details for verification and solutions.

Exchange Products

If you want to exchange a product, please send an email to support@vocic.com to inquire about possibilities and arrangements. Make sure to include your order number. We will respond within one working day.

Package Loss

If you suspect your package is lost, email support@vocic.com with your order number and tracking number so that our customer service team can initiate a package loss claim. This will help recover your lost or missing package. The process will take 7 days until formal confirmation is received from the shipping company.

 

    Email and Phone Response

    Store Hours (Mon-Fri, PST):
    24-Hour Quick Email Response
    Phone support, 9am to 5:30pm

    Significant Improvements for Extended Range

    Explorer-Swift High-Performance 4 Wheel Mobility Scooter

    Maximize your freedom with this VOCIC powered mobility scooter. Supports max. 9.3 miles per charge, you are allowed to travel further than general scooters.

    UNIQUE FEATURES

    FDA Certified

    265 lbs Weight Capacity

    Electromagnetic Braking

    Rear Shock Absorption

    360 Swivel Seat

    Front LED

    300W Brushed Motor

    2x12Ah Lead-acid Battery

    Specifications
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    Unfolded Size(L x W x H) 43.3''x20.7''x36.2"
    Net Weight with Batteries 99.2 lbs
    Weight Capacity 265 lbs
    Seat Size(W x D x H) 16.9''x15.4''x16.1''
    Turning Radius 59”
    Maximum Speed 3.7 MPH
    Total Drive Range 9.3 miles
    Front Wheel Size 9”
    Rear Wheel Size 9”
    Incline Rating 10°
    Basket Included 1
    Battery(Lead Acid) 12Ah*2
    Brake System Electromagnetic Brake
    Frame material Irony
    Headlight Yes
    Rearview Mirror No
    Flip-Back Armrests Yes
    Shock Absorption Yes

    Enhanced Safety Features for a Secure Ride

    With the front LEDs and other safety-concerned features, ride off road worry-free. Travel whenever and wherever you like, knowing that your safety is guaranteed.

    Electromagnetic Braking System

    The electromagnetic braking system allows quick and reliable stops, guaranteeing your riding security.

    Mobility Scooter with Suspension

    The excellent suspension system with rear shocks smooths out the bumps and gives you a comfy ride.

    Specifications
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    Unfold Dimention(L x W x H) 43.3"×20.6"x36.2" 38.5"×19.2"x33.4" 49.2"×20.0"x39.3" 39.3"×20.6"x35.0" 37.0"×19.6"x33.0"
    Seat Size(Wx Dx H) 16.9"x15.3"×16.1" 16.5"x15.7"×14.5" 17.3"x16.9"×18.1" 16.9"x16.1"×13.7" 16.9"x13.7"×20.4"
    Miles Per Charge 9.3 miles 15.5 miles 12.4 miles 15.5 miles 9.3 miles
    Turning Radius 59.0" 47.2" 62.9" 27.5" 35.4"
    Incline Rating 10° 12° 10°
    Frame Materials Irony Aluminium alloy Steels Aluminium alloy Irony
    Shock Absorption Rear Shock Absorption Rear Shock Absorption Image Image
    Motor Brushless Motor 300W Brushless Motor 270W Brushless Motor 250W Brushless Motor 250W Brushless Motor 180W
    Battery Capacity Lead acid battery 2x12Ah Lithium Battery 2x6Ah Lead acid battery 1x20Ah Lithium Battery 1x20Ah Lead acid battery 2x12Ah
    Weight of Heaviest Part 60.6 lbs 12.3 lbs 61.9 lbs 33.0 lbs 19.8 lbs
    USB Port Image Image Image Image Image
    FDA Certified FDA II Image Image Image FDA II

    Commonly Asked Questions

    Check out below commonly asked questions. Our support team is only an email away to answer any questions you might have.

    What is the weight of the scooter?

    The scooter's total weight is 99.20 lbs. When you split it into parts, the heaviest one is 60.62  lbs.

    What is the material of the tire?

    It’s solid tires and its length of the front tie, and rear tire are all 9''.

    Can it be charged? How far can the scooter run for one charge?

    Yes, it can. And our battery holds up to 9.32 miles per charge.

    How long does it take to charge the battery?

    It can be fully charged in 6-8 hours using the standard charger that comes with the scooter.

    Will the scooter remind me when the battery is low or full?

    There is battery level in the scooter. When the light is red, it means the battery is charging. When the light is green, it means the battery is fully charged.

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    Free Shipping

    30-Day Easy Return & Refund

    1-5y Warranty & Lifetime Support

    100% Secure Payments