FAQ
Q1: How do I join the giveaway? Do I need to pay?
A: It's completely Free! Just complete the tasks on the event page and submit a valid email address to qualify for the giveaway.
Q2: Does the prize come with a warranty? What about the quality of clearance products?
A: The D50 mobility scooter is brand new and unopened, part of our clearance stock. It comes with basic after-sales support. For details, please check the page description or contact customer service.
Q3: How do I claim the prize? What proof do I need to provide?
A: You can send us a direct message via social media or email. To claim your prize, please provide a simple verification of disability/senior status (e.g., a short video or valid ID).
email: support@vocic.com
Facebook: VOCIC-Medical
Instagram: VOCIC-Medical
Q4: Why do I need to provide proof of disability/senior status? How is my privacy protected?
A: We want to ensure the giveaway reaches those who genuinely need it — individuals facing physical and financial challenges. Your information is used strictly for verification and will not be used for any other purpose.
Q5: I'm a caregiver or family member — can I enter on behalf of a senior loved one?
A: Absolutely. Just make sure the information you submit is accurate, and be ready to help verify and share a short video if selected.
Q6: What if I don't win — are there any other perks?
A: Even if you don't win, you can still receive an exclusive sitewide coupon, join the D62 pre-sale, and get priority access to test new products in the future.
Q7: How will I know if I’m selected as a winner?
A: Starting on June 9th, we'll select one winner every Monday to receive a free mobility scooter (valued at USD $600+).
Extra Perks for Our Most Engaged Recipients
Participants with outstanding engagement will also have the opportunity to become VOCIC Brand Ambassadors, gaining access to future VOCIC products for free on an ongoing basis.