FAQ

How do I join the giveaway? Do I need to pay?

It's completely Free! Just complete the tasks on the event page and submit a valid email address to qualify for the giveaway.

Does the prize come with a warranty? What about the quality of mobility scooter?

The D50 lightweight mobility scooter is brand new and unopened. It comes with basic after-sales support. For details, please check the page description or contact customer service.

How do I claim the prize? What proof do I need to provide?

You can send us a direct message via social media or email. To claim your prize, please provide a simple verification of disability/senior status (e.g., a short video or valid ID).

email: service@vocic.com

Facebook: VOCIC-Medical

Instagram: VOCIC-Medical

Why do I need to provide proof of disability/senior status? How is my privacy protected?

We want to ensure the giveaway reaches those who genuinely need it — individuals facing physical and financial challenges. Your information is used strictly for verification and will not be used for any other purpose.

I'm a caregiver or family member — can I enter on behalf of a senior loved one?

Absolutely. Just make sure the information you submit is accurate, and be ready to help verify and share a short video if selected.

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Note: Gleam may display points immediately after a task link is clicked. However, prizes will only be awarded after the giveaway concludes and our team has verified that all tasks were fully completed.

Disclaimer: VOCIC reserves the right to interpret the event rules and retains final authority over winner selection.